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Moyens de paiement
Customer Reviews
Frequently Asked Questions
How to order?
Here are the simple steps to follow:
- Choose your product, select color, size, and quantity.
- Add it to the cart, then click on "Proceed to checkout".
- Fill in your information: customer, shipping, billing, payment.
- If you have a discount code, enter it at the payment step.
- Verify your order one last time, then click on "Complete the order".
If you need help, contact us, we are here for you!
What is the return policy?
We have complete confidence in our products, which is why we offer a 14-day return policy from the receipt of your order, with no risk to you! The merchandise must simply be unused, in its original condition and packaging.
Where do you ship your products?
We ship worldwide. You will receive a tracking number as soon as your order is shipped, to track it in real-time!
What is the delivery time?
Our packages are tracked and delivered in 5 to 7 business days. If a delivery delay is expected, we will notify you by email directly.
How to use my discount code?
Just enter your discount code at the payment step in the "discount code" box, and the discount will be applied automatically!
Can we make something other than hats?
Absolutely, you can make scarves, socks, sleeves, or tubes.
Do I need any assembly or tools?
No, the device is delivered ready to use, no installation necessary.
Can I adjust the tension of the thread?
Yes, you can manually control the tension of the thread by lightly guiding it with your fingers during the passage.
Do I need to oil or maintain the machine?
No, a simple regular dry cleaning is enough. Avoid lubricants, the crank remains smooth without special maintenance.
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Moyens de paiement
A question?
Write to us using the form below and our team will respond to you as soon as possible!